Hi Tricia,

I completely see how frustrating and time consuming it must be having to constantly re-customize your reports. The experience you are encountering sounds like it might be an unexpected behavior that we need to troubleshoot.

Please contact support by calling 1-888-333-3451 to work with an expert and help us get more details about what is going on.

I have not found this to be an issue. And I was using a custom report all month