modern reports are not functional
released
Autopilot
Merged in a post:
New reports won't give data as before
A
Amanda Hayden
Really frustrating to see classic reports retired, when the new reports won't give the data that we need. Our firm has been using a custom built report for ten years now that we use to give our clients vendor transaction data for feedback at year end, and now that data is simply unavailable. A very nice agent explained Intuit has been getting a lot of feedback about that - BRING BACK CLASSIC REPORTS
Subhanan Sahoo
updated the status to
released
Jennifer Lopeman Hi Jennifer, great news — we were able to replicate the drill-down issue you reported and it has now been fixed in production!
What the issue was
When a customer switched a Modern financial report back to Classic view and then attempted to drill down on a value, the drill-down would open in Modern view but load with no data at all. Switching back to Classic would then show the correct values. This was clearly a broken experience and we were able to fully replicate and understand the root cause.
What has been fixed
The fix is now live in production. When you drill down from a Classic financial report, the Transaction Detail report will open correctly in Modern view and will display all the relevant transactions as expected.
I am also sharing a short video that demonstrates exactly what the issue looked like before the fix, just for reference.
https://www.loom.com/share/823fb24355494d5aab963c2b6631bad4
Please give it a try on your end and let us know if everything is working correctly for you now!
J
Jennifer Lopeman
I don't recall the scenario, but considering the number of upvotes, you might be able to do some testing and find such a situation.
Subhanan Sahoo
Jennifer Lopeman Could you please share some screenshots or short video recording of the issue (if you are still facing it now). Thanks.
Subhanan Sahoo
updated the status to
planned
Hey Jennifer Lopeman
We have implemented a fix to remove the 0$ and inactive accounts from detailed reports like GL, Balancesheet details etc. Please take a look and let me know if the issue still persists for you.
Now with regards to 0$ columns appearing by default and 'Non-zero' filter not working - the fix is in progress and will be release by next week.
The status was updated to
under review