Reports always run as accrual with setting as cash
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Subhanan Sahoo
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When accountants access their client’s company, the accounting method preference (Cash vs Accrual) was not being honored correctly.
Even if the company is set to Accrual basis, reports may still open in Cash basis. Changing the accounting method manually works only temporarily—once the report is reloaded, it reverts back to Cash basis again.
This issue has been fixed for all companies. Please let us know if this still persists.
Subhanan Sahoo
@Brian Coltrin Thanks for sharing the feedback. We did try to replicate the issue but failed.
Could you please help here by sharing a video of what you are experiencing and the expected results?
Alternately, you can block 15 mins on my calendar and we can go through the issues you are having with Modern reports.
Subhanan Sahoo
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Subhanan Sahoo
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