Reports crash for large companies
planned
G
Gila Halleli
My client is using Advanced. They are paying $275 per month. And you can't pull a report without a delay? Maybe kill some of the nonsense AI and free up server space for actual bookkeeping.
Loading the report...
This report is quite large and may take a few minutes to run. You can choose to close this window and continue working in QuickBooks; we'll notify you when it's ready.
Or this
Unable to load the report
This report has lot of data. we will not be able to load this
M
Molly Pellegrino
We have one client on Advanced that for the last year or so, everything is painfully slow to load. This particular client is e-commerce with a very high orders volume. You'd think Advanced users would have dedicated servers with more storage and would have the capability to crank through data quicker.
hector
i just did a report with 20k lines.. so looks like it's improving!
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Subhanan Sahoo
updated the status to
planned
We are working on this on Priority and will provide an update soon.
J
Jacqueline Judge
I am having the same issue too. We are in the 'modern' report platform and using IES and never knew there was a line limit to reports. Apparently, it is 15K lines. On Friday, I called in and got a support ticket created, so hopefully this will get resolved soon.
C
Christine Chacko
We are having the same problem with a large company trying to run the AR Aging. We get the same message, and then it fails to load the report every time.
The status was updated to
under review