Slow reporting, moving to detail
under review
Tammie Schmidt-Kirk
John, thanks for the follow‑up — truly. But just to clarify, knowing where the “Back to Summary Report” button lives is not the issue. I could find that button in my sleep at this point.
The real problem is the journey — specifically, going from the P&L to the detail report, where apparently each scroll requires a small prayer and a loading bar with the speed of a dial‑up connection in 1998.
Scroll… wait.
Scroll… wait.
Scroll… question all my life choices.
Then I go back to the summary report — and surprise! — wait again.
Open a transaction? Oh, you guessed it: wait again.
And before anyone blames my internet, I work in two different locations with two different providers. Both are perfectly capable of streaming HD video, running cloud software, and possibly launching a small rocket — but apparently not loading this report.
Now, about the new layout — where do I begin? Half the data seems to have just… wandered off the screen. So I’m constantly adjusting margins like I’m resizing a window on a 12‑inch laptop from 2005.
And horizontal scrolling? Forget it. If the report is wider than the viewing area, I have to scroll all the way down, scoot over to the right, scroll back up, then — because it’s never that easy — scroll down again and scoot over again. It's like playing a mini‑game no one asked for.
My favorite part? The new “summary view” — which used to show me neatly grouped totals. Now it apparently means make everything vanish. My Chart of Accounts is organized beautifully, but the summary view has decided that “summary” = “nope.”
Exporting to Excel used to give totals. Now it gives raw data, so if I want to make a change, I either re‑run the whole report or build formulas myself. And on the rare occasion the export does include formulas, they're usually broken, circular referenced, or missing data like a teenager’s homework.
So yes, John — thank you sincerely for asking.
Because my clients and I are… how do I put this politely… extremely frustrated with these forced new reports that don’t actually work.
Thanks.
J
John Richardson
Hi Tammie,
Could you please provide some more detail about the pain your are encountering when moving back and forth between a main report and the detail report?
For Example:
I run a Profit and Loss then drill down on the amount listed for "Sales"
The detail report then loads and when I need to go back to the profit and loss, I click the link that says "back to summary report" and then I am back on the Profit and Loss report with my previously set date range.
Do you see the "back to summary report" link?
If yes, when you click it does it load?
Does it keep the previously set customization like the date range or columns?
Do the reports load quickly enough?
We appreciate your feedback and engagement which will enable us to deliver the best possible experience.
I've also attached a screen shot of the back to summary report link for reference.
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