Unable to Save a Custom Report from a Standard Report
released
Subhanan Sahoo
marked this post as
released
This issue has been fixed. There was an intermittent issue where blank reports were not being saved. This has been resolved. Let is know if the issue still persists.
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Elizabeth
Subhanan Sahoo Thank you so much! We will let you know if we run into any issues!!
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Elizabeth
Subhanan Sahoo Unfortunately, we are still unable to save a blank report.
Subhanan Sahoo
Elizabeth: Apologies for the inconvinience.
Could you please spare 15 mins from your busy schedule to connect with us and we will try and resolve your issue at the earliest.
Please block a slot here:
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Elizabeth
Subhanan Sahoo Yes thank you! We are all set for Monday the 23rd at 10 ET
Subhanan Sahoo
This issue has been fixed. There was an intermittent issue where blank reports were not being saved. This has been resolved. Let is know if the issue still persists.
Subhanan Sahoo
marked this post as
planned
Subhanan Sahoo
Elizabeth Scott Manhart Are you still facing this issue?
If so, I’d really appreciate the opportunity to join a quick call where you can show us exactly what you’re experiencing. You can choose any time that’s convenient for you by booking a slot on my calendar.
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Scott Manhart
I had the same problem on 1/9/2026 trying to save a custom report and share it with my client. The changes and sharing were not saving in Modern View. I found the hidden button to switch to classic review, switched to classic view and then I was able to save and share the report.
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Elizabeth
Scott Manhart Where is the hidden button?
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Scott Manhart
Elizabeth Run the report, the same button that includes export to Excel, now includes switch to Classic View.
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Elizabeth
Scott Manhart Thank you. Interesting... Mine doesn't seem to. I tried multiple reports and none have that option. Hmmmm.
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Scott Manhart
Elizabeth I should have mentioned that some do and some don't.
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Elizabeth
Scott Manhart Ah ok. Thank you!
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Natalie
Yes, this is very frustrating. We have tried everything to get these to work.
This post was marked as
under review