Since the day we launched the check image feature in the bank feed, many of you have asked for those images to automatically carry over to transactions when you match. That doesn't happen by default because the matching transaction already exists in QBO, and we generally don't carry information over from the bank feed when you match to an existing transaction.
But we heard a clear need here, and we're excited to share that, as of today, we are now carrying over all bank feed attachments to matches. We're starting with any attachments that came from the bank (check image or otherwise), but we'll scale this up to attachments you add yourself if there's interest.
Note that in some cases, multiple transactions may be involved. For example, if you have an invoice in your books, and you match to that invoice, QuickBooks will create an invoice payment, match your bank transaction to the invoice payment, and then link the invoice payment to the invoice. In that case, the check technically applies only to the invoice payment, not the invoice itself. For that reason, the image will carry over only to the payment transaction. We'll use the same logic for bills and bill payments.
The feature will take a few days to roll out across all customers, but we know you value consistency across your clients, and we are working to make the rollout as fast as possible so you are able to see this in 100% of your clients very soon. We'll update you as soon as the rollout is complete.
Update Nov 7: we're at 100%!