AP S & L Controller Services has expressed that they dislike the automated payments and filings since their clients do not have the cashflow to pay employment tax each payroll run, but need to pay them lump sum each month when they actually file and have the funds. They had also voiced that they believe that Inuit is gaining interest on the money drawn and withheld, feeling violated and mislead.

Having experienced several issues with the way the QBO payroll module calculates taxes due on payroll and with first-hand knowledge the module has 'reconstituted' $0 filings for a terminated state at least two-years thereafter, the change to auto tax for all new clients, without a way to opt-out to manual pay, will cause issues with amounts actually assessed on a payroll as due versus the amount remitted by QBO. Yet, employers/business owners are responsible for any errors on those automated miscalculations? Not a great idea to disallow the party with ultimate payment responsibility a way to manually override a vendor's intent. This is even more worrisome when known calculation issues have been reported to exist in the QBO payroll module.

Further, there are taxing authorities that do not converse with the QBO payroll module and require manual processing. How will 'forced' auto-pay/filing work for these entities?

THIS IS TOTALLY UNACCEPTABLE. THIS IS HOLDING HOSTAGE THE CLIENTS AND THEIR FINANCES.

WE ARE REPORTING / COMPLAINING TO THE FTC AND BBB AND WILL FILE LAWSUITS.

STOP July 1st MANDATORY tax filing/Payment function.

Debra Frederick

Have been using Quickbooks for 19 years and we do not choose to have quickbooks withdraw from business accounts any payroll taxes nor automatically file returns. Businesses should have the option to manually handle their payments if they want to. Too many businesses have tax payment and filing situations that can not be managed through automation. It is by their choice to handle them directly. Please allow an opt out.

i will be leaving QBO if you mandate this automation of filing. This is the worst decision you could possible make. You should always keep this optional. I am now currently looking for different payroll options.

Intuit persuaded us with a huge discount and promises of QBDT going away in 2027 to put our clients on QBO payroll. We were not informed they would force the automation of payroll taxes. Out of five clients (they forced me to do a minimum of five clients to get the 65% discount) - TWO of them are already paid incorrectly by Intuit. Please Intuit, let CPAs handle their own clients payroll and payroll taxes.

Intuit persuaded us with a huge discount and promises of QBDT going away in 2027 to put our clients on QBO payroll. We were not informed they would force the automation of payroll taxes. Out of five clients (they forced me to do a minimum of five clients to get the 65% discount) - TWO of them are already paid incorrectly by Intuit. Please Intuit, let CPAs handle their own clients payroll and payroll taxes.

This requirement is completely unacceptable. Requiring this without providing an opt-out for qualified accountants or payroll supervisors shows a clear disregard for experienced users.

I spend a substantial amount of time dealing with payroll tax issues—primarily correcting errors or clearing tax form notices that are generated by QBO’s own backend. Adding more rigid controls only compounds an already inefficient process.

The continued lack of flexibility is extremely frustrating and is actively pushing away long-time users who understand what they’re doing. The platform is increasingly being reduced to “Accounting for Dummies,” at the expense of professionals who have relied on it for years.

I signed up all my clients for the Self processing of payroll taxes and filings because my clients are small businesses that at times don't have the funds by a due date. Quickbooks didn't have a fill out a form to be able to withdraw from a client's account in this way. Yes, they have access to a client's account so the taxes can be paid electronically but not by them by the client. I feel like Quickbooks is abusing the power of having access to the client's account. It is wrong to hold my client's money for a month to 3 months in escrow until taxes are due. Who says that Quickbooks won't misuse the money and then the client is told there isn't enough money to pay the taxes. What a headache!! They would rather pay the late fees of the taxing authorities than pay Intuit's fee which are overpriced. I will definitely be looking for another payroll service for my clients. I have been with Quickbooks since 1994. But Quickbooks is no longer a small business software and service. The email stated the reason for the change "We've heard from accountants and businesses who want more time for advisory work -- and less time managing forms and deadlines" Those accountants and businesses should have signed up for Quickbooks full service option. Don't think that I want the same thing.

The system attempted to create prior year W2s, UI filings, and $0 payments due upon entry of a new employee in the state of NC. The employee hire date is in February 2026 so why did it attempt this date dating of filings? I have called and no solution seems to exist.

Luckily, this client is on MANUAL filings and payments, so the firm and client are simply allowing the QBO notices of late filing ride in the system without making the incorrect filings/payments to the state, but what if this was an auto filer where QBO is shoving all new clients to without any other option?

I have reported issues with the system reconstituting attempts to file in states where an employee was terminated prior (OR & KS) and noted issues with its ability to calculate tax amounts correctly (WA) but all new clients MUST be on auto pay/file? Even with all these known errors year after year?