Payroll

It would be super helpful if under each employee profile you could pull all year's W2's just for that employee. It is extremely time consuming to have to search through the archived W2's for one employee.

For state audit purposes, it would save time if W2's could be separated and saved by state as well in the archived area to pull if needed.

After adding ProConnect user licenses, I’m experiencing major disconnects between my QuickBooks firm account, payroll access, merchant services, and admin roles. To let an employee print or e-file a tax return, I now have to pay $100 per user and assign them as an Advanced User. That role forces an all-or-nothing choice: full access to my books (including payroll) or no access at all. If I allow full access, payroll security is compromised. If I choose no access, they lose access to the client list and can’t charge clients through QuickBooks Merchant Services. Because of this, I’ll be forced to move to a different merchant processor—costing QuickBooks roughly $45,000 annually, while only generating about $500 in added license fees. Additionally, my office manager loses Company Admin rights when assigned the necessary ProConnect role, which prevents her from assigning clients to employees. Bottom line: I’m paying more, losing admin control, and being forced into security compromises because roles aren’t customizable and systems don’t work together.

MN Unemployment Tax website rounds the payroll taxes calculation and amount due but there is NO WAY in QBO Payroll to manually adjust the MN Unemployment tax paid when I process the payroll tax returns for my clients. I've called QBO Payroll Support every quarter for the last year. Every time I just burn time and burn time and finally get the same answer that there is no way to adjust payroll taxes. If I manually process the quarterly payroll tax returns and payment, I MUST have a way to adjust QBO's calculation.

Back when Intuit first announced that Intuit Online Payroll (formerly PayCycle) was being discontinued and that all subscriptions would be migrated to QuickBooks Online Payroll subscriptions I was told that Intuit had plans to make available a way to merge a QuickBooks Online Payroll subscription with a QuickBooks Online subscription. This would allow payroll and G/L to be in the same file with reporting for past payrolls, tax payment history and archived form filings not being lost as would be the case if payroll was added to the Online subscription and the payroll only subscription was canceled. That feature does not currently exist. I would like to see this feature rolled out. This would eliminate file duplication at the accounting firm I work for as well as eliminate an issue we are having with exporting transactions that I have detailed in a separate feedback post.

Please do not make tax payments and forms filings automatic. Some companies have cash flow challenges and want to continue having the ability to designate when they want their taxes deducted from their bank accounts. Since they know their own situations best, they should have the discretion to retain control over their own payments. This change needs to be seriously reconsidered.

I strongly disagree with making the Automated Taxes and Forms feature mandatory for all new QuickBooks Online Payroll subscriptions. I would not recommend QBO Payroll to any new clients under this setup. In my experience as a CPA and QBO ProAdvisor, fixing incorrect filings submitted by QuickBooks Payroll has been extremely time-consuming and frustrating—for both professionals and clients. When QuickBooks makes filing and payment automatic, users lose critical control and visibility, and it becomes very difficult to correct issues after the fact. Clients should have the option to: File and pay their own taxes manually, or Authorize their accounting professional to review, approve, and file on their behalf. This flexibility is essential for accuracy, oversight, and professional accountability. Mandating automation removes an important layer of review and could lead to serious consequences, such as: Incorrect filings or payments due to incomplete or inaccurate setup data, which QuickBooks automatically processes without review. Difficulty reversing or amending filings, since QuickBooks takes control of submissions. Mismatched timing of withdrawals that can cause cash flow problems, especially for small businesses. Reduced trust from accountants and advisors who can no longer ensure filings are accurate before submission. Inability to utilize credits on client's accounts. Automation can be valuable for some users—but it should remain a choice, not a requirement. Accounting professionals and business owners need the ability to determine what’s best for their situation. Please reconsider making this feature optional rather than mandatory, so users can maintain control and accountability in payroll compliance.

I will start recommending QB Online PR to clients in my home state when this app, as all other PR apps do!!, starts automatically paying Dept of Labor & Industries Quarterlies

Our clients pay a hefty price for PR Premium, which gets them quarterly local EIT filings. When will you include the LST filings also? You competitors, like ADP, do the LST filings and yet our clients have to pay us to do that.

All of a sudden in October, with no notice, a new balance sheet asset account appeared, displaying taxes that had already been deducted from clients' checking account. Simultaneously, the payroll liabilities which had been considered PAID by the client at the time of the bank debit REAPPEARED as unpaid payroll tax liabilities. No advance notice, no opt-in, Intuit just suddenly altered customer balance sheets with no care as to their accounting method or prior period comparability. The fact that INTUIT had not paid the taxes yet should not reflect on the customer's balance sheet. I DO, however, want verification that Intuit has paid the tax agencies, but throwing it back on the balance sheet after it's already been paid by the customer is not how you go about it. And I still can't find any documentation of this change. If anyone else has a link, please share. Intuit, please provide official information for how we should manage these accounts, and what we should expect from them.