The reason many clients do NOT want to have payroll taxes taken with every payroll is for cash flow purposes. It is easier for them to have those taxes paid when they are due rather than with every payroll. Also, several have been burned by other payroll companies in the past, which makes them very leery of any agency wanting to take funds and hold them.

Plus why should Intuit hold the funds for them to be paid quarterly or sometimes annually (in the case of Federal Unemployment), while the client loses what interest they could personally gain on the funds by keeping them.

There is no reason why this has to be an all or nothing situation. If the client doesn’t pay the taxes or file the forms, it’s on them not Intuit, as Intuit has no liability for the client not paying or filing. However, Intuit increases their liability for both taking the funds and filing the forms by making it mandatory. It seems like a bad business practice for Intuit if you ask me.

Finally, Intuit's customer service, especially with payroll, has been getting worse and worse. This will only compound the problem.

QuickBooks fails to support essential tax scenarios for all businesses, particularly local governments that are not required to pay or file Form 940. There is no way to opt out of Form 940 in the automated system, resulting in unnecessary filings and payments. On top of this, QuickBooks effectively uses payroll deposits as an interest-bearing float and holding funds from day one of payroll until payment is due, meaning, for instance, that Form 943 payroll could sit for up to a year before reaching the IRS. This practice appears less like a service and more like a revenue-generating scheme at the expense of users. For these reasons, QuickBooks’ automated payroll tax system is a strong incentive to explore alternative accounting software.

I don't like the automated service - I don't see why Intuit should withhold the tax for Federal unemployment and hold that for a full 12 months before releasing the payment to the agency. Intuit is an accounting software company, not a financing company. Please reconsider this - I don't really want to move my service elsewhere.

Please reconsider this policy. I might be a small operator, but combining my QB subscriptions and payroll subscriptions, I'm in to Intuit to the tune of over $25K a year.

I completely disagree with QB mandating how we can file and pay the payroll taxes. This mandate does not take into consideration that QB has made multiple errors in the past with payroll tax payments as well as filings on behalf of our clients. We, as the CPA firm, then have the responsibility of the clean up. This also doesn't take into consideration our clients who may not be able to pay the taxes at the time of payroll. We have clients who are monthly/quarterly depositors and if those funds are deducted from their accounts as payroll is ran, then that ties up those funds when they aren't even due yet. This is by far an overreach of QB's authority.

This is the worst change so far! How can you make this mandatory? Tax deposits for monthly depositors are not due until the 15th of the following month. You cannot and should not force your subscribers and their clients to have their monies withdrawn immediately when there is not an actual legal reason to do so. Some subscribers and/or their clients may need more time on the clock to receive their AR while payroll is funding, and their businesses are running before they get their tax deposits withdrawn, especially quarterly taxes that don't need to be paid but once every 3 months - not every pay period. This is unacceptable, and if it does go thru our organization will definitely start to research other platforms to use for our business, clients and recommendations going forward. This is a bad decision QB and very disappointing you feel you need to hold on to people money to line your pockets a little more.