Bank statement auto-upload mixing up reconciled vs not reconciled
released
M
Molly Pellegrino
This is not happening on all of our clients, but enough to where it's impacting our workflows. When in the recon screen, if trying to view/download auto-uploaded statements, often times you have to look in reconciled to find the statement you need to work with. Since my staff usually performs recons, I haven't been able to pinpoint the cause, but perhaps this happens when someone undoes a prior period recon and QB doesn't know to put it back to the unreconciled statement list? There doesn't seem to be a way to sync it back up to the proper period.
T
Tommy Wang
updated the status to
released
Hey fixes to this issues was released last week. Again apologies for the disruption this issue caused and please reach out if you encounter the same issue so the team can investigate.
The status was updated to
under review