When emailing an invoice - the mark up should NOT be on the detailed email.
This has never happened before, and I just saw it last week. Mark up should never show up to the customer. It does not show up on the invoice, just on the email to the customer.
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J
John Richardson
Hi Connie,
Thank you for sharing your feedback. This specific behavior where the mark up shows is only encountered when the "HTML" option is selected within the Online Delivery option under the Sales tab of the Account and Settings (Gear Icon > Account and Settings).
If you instead choose "Online Delivery" or "Plain Text" for the Online Delivery options , the mark up will not show when the email is sent.
I've attached a couple of screen shots showing how to get to these settings.
Please comment if you have any questions and have a great day!
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