Aditi Sahani I'll give you a few... adding ACH payment links to invoices when the client has explicitly turned off all forms of payment within QBO, adding surveys and tip requests on the payment screens themselves, increasing credit lines to $300k, even in accounts that have less than $50k/year in revenue (great way to open them up to massive fraud! one of our clients is now on Xero b/c of this exact thing happening in January), sending me an email telling me you increased my own limit to $300k limit, despite the fact that I have never had $300k in revenue in a year or processed a payment for more than a few thousand AND very clearly instructed Intuit to close my merchant account completely over a year ago after Intuit added those unwanted payment links and I almost lost a client because they thought I was charging $25 for ACH processing, which called my entire price structure into question... in fact, that's how I found out about the ACH payment links on my own invoices; Intuit told us it was an option, but did NOT tell us they were enabling it by default or announce it when they did it, and since it wasn't anything we could see when we looked at customer payment settings or previewed the invoices; we had no idea it had been turned on until AFTER it already caused an issue with our clients.