Not really a bank feed issue but there's no other place to post this. My client sent an invoice which was paid via QuickBooks Payments. Later the bank reversed the payment. They made the correct entries to account for the bounceback and fee and issued a new invoice to their customer. On the Invoices screen it still has the "Needs Attention" message but no invoices are shown. I looked through the support message boards and it seems this problem has been going on for years. The support reps suggest deleting the original invoice and payment, which is NOT correct accounting procedure. This needs to be fixed.

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