Stop the pop-up advertisements, product recommendations, and A.I. agent promotions for Accountant users. | Voters

Stop the pop-up advertisements, product recommendations, and A.I. agent promotions for Accountant users.

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Alex McLelland

Please stop with all of the pop-up advertisements, product recommendations, and shameless A.I. promotion for accountant users. Every single time I log in to a client's file these days, I have to click out of no less than 4 pop-ups and it's super distracting for the accountant super user who is just trying to do their job.

March 25, 2026

Jo Landers

OMG stop with the ads already! I'm logged in as an accountant user, I know what subscription levels are appropriate for my clients, and I do NOT want to spend time closing ads trying to upsell to a different subscription so I can regain a good third of my screen every. single. time. I switch between clients. Enough already!!! The number of times I'm having to close out of marketing banners (and unwanted, poorly functioning AI that also significantly delays page loads) Intuit is using to block 1/3 to 1/2 of my screen with is incredibly disrespectful of my time, and every other accountant user dealing with this.

Daliah Fritz

We get bill pay advertisements for clients who don't have payables. We get QB payment advertisements for clients who do not invoice. We are accountants who sell services to clients. Don't understand why we get end-user advertisements in the QBOA software. Please stop this.

Danielle Jackson

YESSSS

Beverly

Agreed!

Aditi Sahani

Hi everyone - thank you for your feedback. As previously noted, if there are specific pop-ups that are not being dismissed, please leave some details for us in this form https://forms.gle/FxuGQM6u5PG9eEi69 with the company ID. It will help us investigate further.

Jill Ulett

Aditi Sahani Good morning - If it were one or two specific CIDs this happened in, we would all be filling out the form. But this happens in EVERY SINGLE CLIENT we have and listing out all of our CIDs would take a huge amount of time that none of us have. Every client, and every time we log back into that client, even if we've already dismissed popups before in that client. The popups are either to sell us another product, or make us look at Intuit Intelligence (which is another huge waste as it is not helpful in the least). And they block our screens so we are forced to interact with them. Please make them stop.

Jonathan Bello

Aditi Sahani same, you are advertising on Intuit Accountant Suite to clients we are working on. Co ID doesn't matter Intuit is doing across all my clients for different things..
-Upgrade
-Payments
-Bill Payments - saw a message yesterday that you have imported XX number of vendors, set up Bill Pay

Chelsea

Aditi Sahani We all say it, yet now you want us to jump to another screen to leave details there. How about the company do some testing to see for themselves? Do you think we make this stuff up? You know very well what you are doing. The ADS are more clear & big than the stuff we actually want to see!

Rich Kraybill

Agreed!!! It's a time waste and embarassing when doing Zoom consults as well. When we log in you know we are a QBOA account so why would you advertise to us?

Patty Mory

I prefer they are able to be turned off but if not, please don't take up as much space.

Chet King

DON'T BOTHER ME. I AM A PROADVISOR.

I will definitely upsell to clients if they need it.

Aditi Sahani

Hi everyone - thank you for your feedback and for sharing how this is impacting your workflows. While we are still working on all it it, part of your feedback is around limiting how Intuit Intelligence panel opens up on the side. See this change log for how you can have the Intuit Intelligence dismiss the auto open https://intuit.canny.io/changelog/control-when-intuit-intelligence-opens-just-ask.

Alex McLelland

Aditi Sahani This is not working as designed, at least as of right now. I followed the instructions and told AI to stop opening panel in one client's file but when I open a new client file it's still happening. I'll continue to monitor but wanted to let you know.

Aditi Sahani

Alex McLelland - thank you for your feedback and for trying. Can you confirm how many times it happens? Could we reach out to you to understand more so Marcelo Medrado and I can investigate?

Aditi Sahani

Alex McLelland If you're able to fill in more details in this form (https://forms.gle/FxuGQM6u5PG9eEi69) with the company ID, it will help us investigate.

Alex McLelland

Aditi Sahani It happens every time I log into a new client's file that I haven't opened in a while. Yes, you can reach out to me.

tricia zubke

Alex McLelland I'm experiencing the same issue. I've tried telling AI in my Accountant and in several clients, but nothing is changing.

Alex McLelland

Aditi Sahani Never heard from you. Wanted to provide a new update. This doesn't work at all. Panel still opens across all QBO accounts even after instructing it not to.

Aditi Sahani

Alex McLelland, tricia zubke - I am going to check with the team and follow up.

Deb Holl

Agreed. This is very distracting and annoying.

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