Something was changed at some point so that in QuickBooks Online Payroll files exporting of paychecks, tax adjustments and tax payments to a QuickBooks Online file with no payroll subscription can only be setup by someone who has access to both files as a user. If a team member of an accounting firm who has been granted access to both files attempts the export setup the moment they are prompted to sign in with their Intuit ID and do so instead of getting a list of the client files they have access to so they can pick the one the one transactions need to be exported to they get an error message indicating that no company files they have access to were found. This is because the system is looking for files where their Intuit ID has been added as a regular user. This is causing the accounting firm I work at a problem. We can have the client setup the exporting, but randomly sometimes multiple times after setup me or one my coworkers will get an error message when trying to export transactions saying that a sign is needed and we have to have the client relink the files for exporting. I would like it if Intuit could review why this change was made and consider changing things so that accountants can setup exporting to Online files again or figure out why once the export preferences are setup resigning in is periodically needed. With one company that runs payroll weekly I had to have the client resign in two weeks in a row. I suspect that my changing of the preferences for the category for gross pay and the class for some employees after the first resigning in may have triggered the need for the resign in.
