Modern View of Reports

This board is focused on accountant feedback on modern reports. Please share your thoughts below, specifically what aspects of the reports are working well and what would you like to see more of? What could be done differently to make modern reports even better? Intuit has the right to delete content that does not follow the code of conduct or is outside of the scope of reports without any notice.
WIP Reporting
Product Feedback: Critical Gap in WIP & Time Tracking Submitted By: Eric Randall Feature Area: QBO Accountant / Time Tracking & Invoicing Client Type: Professional Services (Law, Engineering, Accounting) Priority: High (Churn Risk / Reversion to Manual Workflows) The Problem: "All-or-Nothing" WIP Consumption Currently, when an accountant pulls Work-In-Progress (WIP) from QuickBooks Time onto a client invoice, the system does not support partial invoicing of time entries without losing data. The Workflow Failure: Selection: The user pulls $100 worth of WIP onto an invoice. Adjustment: For billing reasons, the user manually reduces that line item to $50 (intending to "write down" the current bill or defer the remaining $50 to next month). Data Loss: QBO treats the entire time entry as "billed." The remaining $50 in WIP is not returned to the "Unbilled" bucket; it essentially vanishes from the reporting cycle. User Impact & "Negative Automation" Reversion to Manual Tools: The client (Brittany) has moved from a 1-day billing cycle to a 3-day cycle and is forced to track WIP in Excel to ensure she doesn't lose billable revenue. Internal Notes Exposure: A secondary "known issue" was reported where raw WIP descriptions (internal staff notes not meant for clients) were automatically pulled and sent on invoices without a review gate. Adoption Barrier: This makes it impossible for the firm to recommend QBO to mid-market clients (Law/Eng) who "live and die by the WIP." Requested Resolution (User Stories) Partial Billing: "As a firm owner, I need to be able to invoice a portion of a time entry and have the remaining balance stay in the 'Unbilled WIP' report for the next billing cycle." WIP Protection: "As a user, I need the system to warn me if an adjustment to an invoice line item will result in the permanent clearing of unbilled time." Review Gate: Ensure that automated workflows never pull raw WIP descriptions into client-facing documents without an explicit approval step. Link to recording: https://intuit.zoom.us/rec/play/zcNw9ZJkZxHV2z1KnsW3IswvbbBxZ6nMSjqj26QllqJCApefSCnREsNRutdq9naaUHbUwAuDlO7qdbE.fFOQ3s3EFewT_4yn?eagerLoadZvaPages=sidemenu.billing.plan_management&accessLevel=meeting&canPlayFromShare=true&from=share_recording_detail&continueMode=true&componentName=rec-play&originRequestUrl=https%3A%2F%2Fintuit.zoom.us%2Frec%2Fshare%2F-btWdDQCTi8gj8qr1oieX0mPeLu7jA2dgt4v3-6CqpE_N3vDY1w16_ysesdHTRXM.AqP3dwjEjosrOgWz Password: ju%U!R7# 17:33 – 17:38: She introduces the problem by explaining her workflow (TSheets to QBO) and states clearly: "I can't invoice partial WIP." 17:40 – 18:04: She details the "workaround" she currently uses, which involves breaking time into segments in TSheets or leaving manual notes to herself. 18:35 – 18:53: This is where she explains the data loss—specifically that if she has $100 in WIP and changes the invoice to $50, the remaining $50 is "Gone."
2
·
in backlog
Load More